Audio as a medium tends to be more engaging and personal than text. This is one of the things that makes interacting with people on Anchor such an incredible experience - but it's also the reason that we are exceedingly careful to ensure that everyone feels safe speaking up in Anchor.
We have a zero tolerance policy on harassment of any kind, including (but not limited to) verbal abuse, intolerance, discrimination, trolling, spamming, impersonation, bullying, threats, violence, misrepresentation, and coercion, against either users of the app or members of the Anchor team.
The following forms of harassment are not allowed and will not be tolerated on Anchor:
Violation of any of the below can result in termination of your account. If you’re not sure if what you’re doing qualifies as harassment, it probably does. Be nice, be tolerant, and you shouldn’t have a problem. If you believe you have been mistakenly blocked or banned, you can email us.
Illegal, inappropriate, or threatening content. This includes (but is not limited to) violence, intense sexuality, overt insults, and trolling.
Spam. Don’t hijack threads. Don’t reply to a conversation with something blatantly irrelevant. Don’t use other people’s conversations as an opportunity to promote your own agenda.
Plagiarism. It’s against our terms to take existing content and position it as your own work. Be original! You’ve got plenty to contribute to the conversation.
Invasions of privacy. Don’t record people without their knowledge. They may get upset about it.
Impersonation. This includes pretending to be a public figure, pretending to be a person you met on Anchor, pretending to be someone you know in real life, and squatting on usernames.
Circumventing blocking. If someone blocks you, it is an indication that they no longer wish to be a part of your conversation, and you should respect that. Do not record waves about someone who has blocked you. (Similarly, do not record waves about someone who you have blocked.) If you’ve been blocked by a user, and you create a new account to get around their having blocked you, you will be permanently banned from Anchor. As an alternative, we suggest trying not to get blocked in the first place.
How to report harassment or inappropriate content:
If you hear or see a wave or a user which violates this policy, there are a few ways you can let us know.
Flag the wave or block the user. Either of these actions will notify our team to investigate.
Email us directly at firstname.lastname@example.org. If you can, include a link or tell us how to find it.
If someone from Team Anchor follows you, you can share the wave with them from within the app.
Do NOT record your own origin wave to report a wave or a user. Please remember that even if you have blocked a user, waves on Anchor are public and can be heard by anyone on the internet if they’re shared outside of the app. If you are feeling threatened by someone, contact us directly at email@example.com or contact your local authorities. Please do not provoke them or involve other users by waving about it. We want you to be safe.
A note on resolutions and anonymity:
Please note that if you report a wave or a user, we will not be able to discuss the specifics of our resolution with you. This is for two reasons:
We believe in protecting everyone’s privacy. We never discuss the details of user accounts with other users, even if someone has violated our terms.
We don’t publicly reveal the tools we use or the actions we take to resolve these claims, because doing so could make it easier for people to get around the restrictions we’ve placed on their account.
That said, rest assured that we take every claim of harassment very seriously, and we look into every single one. If you ever feel unsafe on Anchor, please do not hesitate to email us.